Lead the team of Server, guiding in installing& and administrating servers - on-premises and Azure cloud
Liaise with the Technical support team andensure endpoint device connectivity (laptops, Desktops, Printers, Mobiles,etc.) with hosted servers.
Ensure that all users are able to access sharedapplications and storage using endpoint devices.
Manage and govern Endpoint Detection &Response solution - Sentinel One
Patch management using Manage Engine Desktop Central
Configure and administrate Storage Area Network(SAN) and Network Attached Storage (NAS) data appliances
Manage, and monitor Office 365 accounts,associated applications, and accesses and ensure governance & and compliance
Ensure application system and data backup &recovery
Conduct periodic DR drills
Comply with the requirements from ISO27001,BS10012 & ISO9001
Comply with organizational IT policies anddirectives
Actively participate in managing and rollingout Strategic and IT specific Projects
Configure and maintain local and cloudinfrastructure & operating systems along with other components such asDHCP, local & and global DNS.
Ensure Servers related tickets are monitoredand closed within the SLA
Desired Skillset:
Hands-on experience in installation,configuration, administration, and monitoring of Physical and Virtualized Servers(Hyper V)
Strong technical knowledge of Enterprise serveroperating systems (OS) (Windows Server 2008R2, 2012R2, 2016, 2019)
Experience in managing Office 365 - Outlook,Teams, SharePoint, One Drive
Experience in managing Azure Infrastructure
Storage management - SAN/NAS, Azure Storage
Strong knowledge of DLP, Advanced ThreatProtection
Experience in conducting DR drills
Develop, document, and maintain installation/configurationdocumentation
Knowledge of ITSM best practices - Incident,Event, Change, and Problem management
Experience in managing EDR solution
Experience in handling Manage Engine's endpointcentral
CoreCompetencies:
ServiceOrientation – Shouldbe aware of both - the internal as well as external customers and their needs;and is committed to meeting the customers’ evolving, long-term needs – thefocus is on SERVICE
ResultOrientation – Shouldbe able to direct efforts towards developing and implementing realistic actionplans to meet business objectives; with a sense of urgency – the focus is onachieving RESULTS
Initiative– Onemust not only understand and accept the responsibilities towards his/her job;but also proactively work towards identifying challenges and their resolution –the focus is on seeking SOLUTIONS
Professionalism– Shouldhave in-depth knowledge of all functions and display not only requiredskill-set but also ethics and integrity while conducting the job – the focus is on PROFESSIONALISM
Cooperation– One mustensure completion of all tasks at hand and simultaneously extend support toteam members and display joint ownership towards achieving businessobjectives – the focus is on TEAMWORK
Communication/Feedback– Shouldbelieve in providing feedback to other associates and receiving feedback toenhance performance, thereby meeting business objectives – the focus is on OPENCOMMUNICATION
EducationalQualification:
EngineeringGraduate/ Post Graduate
Desirabletechnical qualifications: Graduate/ Post Graduate, Azure 104, CCNP, MCSE, ITILV4 foundation
Other Benefits:
MedicalInsurance (self-coverage): Includes Group Mediclaim policyand Group Personal Accident Policy.
Long-TermInvestment & Engagement Plan: This is an employeeincentive plan introduced to encourage, reward, and incentivize eligibleemployees towards long-term engagement, optimize their performance, and enablethem to partake in the growth of the Organization and further its bestinterests.
Transportationsupport: Bus facility (where available) is allocated to youbased on your requirements and availability of seats.
Focuson individual career growth: via career aspirations discussions, rewards & and recognition, andlong service awards.
CareerEnhancement programs through Continuous Learning, Upskilling, andTraining.
Focuson Holistic Well-being: The Wellness Corner: Access toa mobile application that provides expert guidance on physical, emotional, andmental well-being to you and your immediate family members.
SupportMechanisms: Various support mechanisms like buddy programs fornew joiners, childcare facilities for new mothers, etc. are made available forour Associates.
HealthCheck-up Camp: Access to a mobile application that providesexpert guidance on physical, emotional, and mental well-being to you and yourimmediate family members.
Working Model:Work-from-office
HiringProcess:
Your interaction with us will include,but not be limited to,
Technical/ HR Interviews
Technical/ Behavioral Assessments
Finally, our peopleare our most valuable asset; if you agree with us on this, we would love tomeet you!
